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FAQs - Web/Video Print E-mail

Frequently Asked Questions


What are the key benefits of the presentON product?
The presentON product allows business people to meet face-to-face with contacts, prospects and fellow workers via “web meeting” that they set-up. These meetings will allow companies to demo products and services, create virtual classrooms, as well as visually perform technical support and team collaboration.

*Allows companies to greatly cut down on unnecessary expenses by saving on traveling/commuting, lodging, meals, as well as saving on time lost out of the office.

*Allows companies to meet “face-to-face” with prospects, clients and employees with a few clicks of the keyboard and mouse.

Makes geography inconsequential for all of the following:

Meetings With Prospects and Clients
Company Meetings
Sales Meetings
Employee Trainings
Customer Support
Product Demonstrations to Potential Customers
Product Launches
Virtual Classrooms

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What do I get when I signup for the presentON product?
All MegaMeeting Enterprise-Private Branding accounts include training. A MegaMeeting authorized trainer will educate you on how to use your MegaMeeting Enterprise-Private Branding account. Included in the training is how to create meetings, how to conduct presentations, as well as how to administer meetings and accounts and get the most benefit from your Web/Video Conferencing experience.

Standard Features

Video Conferencing w/ True VOIP Audio & Text Chat
Unlimited Video Conferencing Worldwide 24/7
100% Browser Based
Works On PCs/MACs/LINUX Machines
No Software Required to Download/Install/Configure
See up to 13 People at the Same Time
Secure Conferencing via RTMP/RTMPT/RTMPS
Meetings Allow Email Invitations and Direct Connect
No Hidden Fees & no Long Term Contracts
24/7 Technical Support

Additional Features

Maximum # of Attendees Allowed per Meeting
Supports Screen/Application/Desktop Sharing
Allows PowerPoint Presentations in Meetings
Allows Remote Desktop Control
Can run on Client's Servers and From any Domain
One Time fee, no on-going “Monthly” fee
Uses Client's Bandwidth, Allowing More Flexibility
Allows Client to Control the Quality of the
Video Conferencing Streams (up to 800x600 resolution)
Allows Client to Control the Frames per Second for
Video Conferencing (up to 30 fps)

Presentation/Collaboration Tools

MegaMeeting Enterprise-Private Branding comes complete with Web Conferencing tools, including the ability for any meeting attendee to share his/her applications and desktop, allowing participants to “Present” information, be it a PowerPoint® Presentation, an Excel® Spreadsheet, a Word® Document, websites via their browser, or anything else that a participant wishes to show other attendees of their Web Conference. Note: Currently, in order for an attendee to act as a “Presenter”, he/she must be on a Windows 2000 or above machine.

Control Over The Quality of Your Video Conferencing

You control the quality of the video streams for each of your Web Conferencing participants. This can be done on a conference by conference basis, i.e. you can setup one conference to use one setting and another conference to use a different setting. This feature gives you more flexibility regarding the quality of video streams, allowing for video stream resolutions of up to 800x600, as well as allowing for different frames per second settings up to 30 fps.

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How do I know my conferences are secure?
We use secure RTMP protocol over port 1935, as well as secure RTMPT protocol over port 80 (tunnel via http) and secure RTMPS protocol over port 443 (tunnel via https) to allow audio, video and text chat to securely be transmitted from computer to computer. This technology, combined with our 100% browser based technology allows close to 100% of all computers to be able to participate in a Web/Video Conference. We HIGHLY suggest that you also use Secure Sockets Layer (SSL) 128-bit Encryption for the domains from which you will be creating Enterprise web meetings.

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What is “Presenter”?
“Presenter” is a feature that allows a Web Conference participant to show his/her screen to the other participants in an online meeting. “Presenter” is actually Presentation Software built into the conferences that permits the sharing of a conference participant's screen, allowing the participant to “Present” any application to the other participants in the meeting room, while at the same time, sharing video and audio. “ Presenter” allows conference members to share their computer screen with others in a meeting, and in so doing, display everything from a spreadsheet or word processing document, to a full blown PowerPoint presentation or product demonstration. As an example, let's assume that you are a Sales Manager with 15 Sales Reps located in various parts of the country. Your company Widget Inc., is releasing a new widget that is going to revolutionize the widget market in less than thirty days. You prepare a PowerPoint presentation. You now initiate a Web Conference and use the “Presenter” function to allow all of your attendees to view your screen. By bringing up the PowerPoint presentation on your screen, you are now sharing your presentation with all 15 of your Sales Reps! Whatever you see on your screen will be displayed to all of the other participants in the meeting. You do not need to upload anything. It's that simple.

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What is “Remote Control Tech Support”?
“Remote Control Tech Support” is an add-on feature that allows a host to take remote control of his/her guests' computer. This feature allows a host and guest to simultaneously see and operate the guests' computer. This function is ideal for support technicians looking for a web based helpdesk software solution to deliver their services at the highest possible level. Imagine being able to initiate a Web Conference and actually show one of your prospects or clients how to do something on their computer, while at the same time, they can see your video image on their screen!

With “Presenter” and “Remote Control Tech Support”, a whole new world is opened up, one which makes communication much easier and economical due to the savings on travel.

Please note: While all of our Video Conferencing products are currently operating system independent, the “Presenter” feature requires that the participant that is doing the “Presenting” be on a Microsoft Windows based machine (Windows 2000 and above). Remote Control Tech Support requires that both the host and the guest be on Microsoft Windows based machines.

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What are “Skins”?
Skins change the way the conference room appears, allowing for you to have custom colors appear within each Web/Video Conference room.


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Is a web camera required to use the presentON tool?
No. You can join a conference without a webcam. You will be able to see others that have a webcam, however no one will be able to see you. Other than not being seen, you can still perform all other functions, such as participating in the room “chat”, observing or hosting a Presentation and using audio (if you have a microphone hooked-up to your computer).

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What are the requirements needed to run presentON?
End--User--Minimum Requirements:

* Windows2000/XP, MAC OSX or Linux with 1.2GHz (or faster) processor
* 256 MB of RAM
* 240kpbs (or faster) Internet connectivity
* Internet browser (Internet Explorer, Netscape, Safari, etc.) with Flash Player 7 plug-in

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Is there someone to help me configure my hardware, cameras, etc.?
Yes, we have trained staff that can help you find the web cameras you need.
1.800.476.0411

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What kind of camera can I use with presentON?
Just about any webcam will work with our products, so long as it has been properly connected and installed on your computer. Webcams can be as inexpensive as $20, and go all the way up to $179 (and higher) in price. More expensive webcams generally provide sharper and faster images. We recommend the following manufacturers: Logitech, GE, Intel, iSight (Mac), Phillips (Linux), Creative Labs, Sony, Micro, LinkSys and Labtec.

presentON also work with firewire connected DV cameras (digital video cameras).

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Can I try presentON before purchasing the product?
Of course. Simply call us at 1.314.558.1406. We can either show you a demo or allow you to demo it yourself on your own time.

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How do I get more information about this product?
For more information about our products, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1.314.558.1406

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AudioON audio conferencing whether it is paired with our web conferencing services or used stand-alone remains the number one resource used by our customers. Our audio conferencing supports both reservation-less and operator assisted calls with meetings accessed via Direct Dial, Toll-Free or International calls.
 

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